Verizon Call Forwarding

By admin ·
1

Enable call forwarding using a mobile device

  1. Open the Phone app.
  2. Type *72 followed by the 10-digit phone number you want to direct calls to. Example: *72-123-456-7890
  3. Press Call.
  4. Listen for a message or tone to confirm the call forwarding has been set.
  5. Disconnect the call.
2

Enable call forwarding using a computer

  1. Log into My Verizon.
  2. Navigate to the Call Forwarding page.
  3. Select the phone number you want to direct calls from.
  4. Enter the number you want to direct calls to.
  5. Choose whether or not to forward all calls or just some of them.
  6. Select Update Call Forwarding Status to save the changes and enable call forwarding.
3

Disable call forwarding using a mobile device

  1. Open the Phone app from the phone with call forwarding enabled.
  2. Dial *73.
  3. Press the Call button.
  4. You will hear a confirmation message or tone to signify the call forwarding is now disabled.
  5. Disconnect the call.
4

Disable call forwarding using a computer

  1. Log into My Verizon.
  2. Navigate to the Call Forwarding page.
  3. Select the phone number with call forwarding enabled.
  4. Choose Cancel Call Forwarding.
5

Change a call forwarding number

*72
  1. Log into My Verizon.
  2. Navigate to the Call Forwarding page.
  3. Select the phone number you want to change.
  4. Remove the current call forwarding number.
  5. Set a new number to forward calls to.
  6. Select Update Call Forwarding Status to save the changes.
6

Troubleshooting

Calls Don’t Forward

Callers Hear A Busy Signal

How to Unlock Your Verizon Phone