
Verizon Voicemail Setup Usage
1
Set up voicemail
- Open the Phone app.
- Dial
*86. - Press the Call button.
- The recorded message will prompt you to choose a language and press #.
- When asked, enter a 4-7 digit password for your voicemail and press #. Your password/PIN can’t use repeating or consecutive numbers.
- Verizon will ask you to record your name. State your name when prompted and press #. You may have to press # again to confirm the name.
- The last prompt will be for a voicemail greeting. After recording your greeting, press #. Press # again to confirm the recording.
2
Check voicemail
- Open the Phone app.
- Dial
*86. - Press the Call button.
- You will be asked to enter your password/PIN. Enter it using your keypad.
- Press #.
- Follow the instructions to navigate through your voicemail messages.
3
Check voicemail from another phone
- Using any phone, dial your 10-digit Verizon phone number.
- When you hear your voicemail greeting, interrupt it with the # key.
- Enter your password/PIN when prompted.
- Press #.
- Follow the prompts to navigate through your messages.
4
Reset voicemail password
- Open the Phone app on your Verizon phone.
- Dial
*611. - The phone recording will ask you to state a reason for calling. You can say “Reset voicemail password.”
- The system will likely ask you to confirm information for security verification.
- You will then be prompted to create a new voicemail password.
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